International Hotel Services
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Mission's International Hotel Services provide a new source of revenue for the hospitality industry. Most hotels do not currently receive a commission for collect and credit card calls and have to pass a charge on to the guest in the form of a surcharge.  Hotels can now share a percentage of the gross call revenue with Missions service.  Mission's international operator service is automatically accessed by hotel guests from their rooms, the hotel lobby and with our International Operator Calling card from anywhere in the country*. 

How it works

The hotel guest sees our attractive color phone sticker and room display tent card offering them versatile billing options for their international call. When the guest chooses our International Hotel Service by dialing the instructed speed dial on his phone, the call is instantly speed-dialed through the hotel's PBX into our international operator service center in the USA. 

1. Customer dials instructed speed dial number

2. International operator answers:

3. Customer gives billing method and the number they would like to call

4. International operator says "Enjoy your stay at the (Hotel Name)"

5. Call is then put through to guest's destination number to anywhere in the world

No Equipment is Necessary

We simply program the hotel's PBX to dial our operator service whenever the customer chooses to press the appropriate speed dial number shown on the display cards in the hotel room. The calls to our operators are placed using our international toll free numbers or through our callback service. Calls made using the toll free number and callback service are paid by Mission Communications.

• New Source of Income: International Hotel Services provides hotels with a profit sharing plan that allows the hotel to share in the total call revenue instead of just settling for a per call charge. 
• Increased Guest Satisfaction: International Hotel Services provides guests the convenience to make their international calls and bill charges to their credit card or telecom card of choice. Guests can also call collect to the USA.
• Reduce Income Losses: Mission provides a solution to recovering income lost from guests using calling cards, cell phones, payphones, and other "dial-around" services. 
• Customized Branding: Mission gives you the flexibility to customize the service for your hotel to your specifications. For example, "International operator, thank you for staying at the Hotel [Name]."
• Performance Based Agreement: Mission’s agreement is performance guaranteed and simple. If we do not perform you are under no obligation to use our service.
• Customized Rate Plans:  Mission customizes your rate plan for each hotel to ensure no loss of your traditional bill to room revenue.
• 0 Bad Debt: Mission covers all bad debt charges.
• Sales/Marketing Support: Hotels are assigned a dedicated Mission Account Manager, who is available to answer any questions or concerns you may have about service, reporting or commissions.
  
  1. Tent Cards/ Calling Cards - We supply tent and calling cards free of charge to help hotels maximize revenue.  
  2. Charge a Call Phones - We supply our charge a call phones free of charge to established customers to further maximize revenue.

  * International operator calling card calls are available in ITFS countries. Some restrictions may apply.

Hotel Partnership Opportunities